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Privacy Policy

​Last updated: Dec 19th 2024

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1. Introduction
At Almería Concierge, we are committed to protecting the personal data of our users. This Privacy Policy outlines how we collect, use, and safeguard your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable regulations.

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2. Data Controller

  • Controller: Almería Concierge; Nerea Mieza Rodríguez

  • Email Address: vip@almeriaconcierge.com

  • Address: Vera, Almería

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3. Personal Data Collected
We may collect the following personal data through our forms and contact channels:

  • Full name

  • Email address

  • Phone number

  • Messages or inquiries submitted through the contact form

  • Any additional information you provide voluntarily

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4. Purpose of Data Processing
The collected data will be used for the following purposes:

  • To respond to inquiries and information requests.

  • To manage bookings or requested services.

  • To send communications related to our services (with prior consent).

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5. Legal Basis for Data Processing
The processing of your personal data is based on the consent you provide by ticking the corresponding box in our forms, as well as the necessity to manage the requested services.

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6. User Rights
You have the right to:

  • Access: Request information about the personal data we process.

  • Rectification: Correct inaccurate or incomplete data.

  • Erasure: Request the deletion of your data when appropriate.

  • Objection: Object to the processing of your data in certain circumstances.

  • Restriction: Limit the use of your data in specific cases.

  • Portability: Receive your data in a structured format and transfer it to another controller.

To exercise these rights, please contact us at [your-email@almeriaconcierge.com] and include a copy of your identification document.

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7. Data Retention
Your personal data will be retained as long as necessary to fulfill the purposes described or until you request their deletion.

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8. Data Security
We implement technical and organizational measures to protect your personal data from unauthorized access, loss, alteration, or disclosure.

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9. International Data Transfers
No personal data will be transferred to third countries outside the European Economic Area without appropriate safeguards.

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10. Cookies
Our website uses cookies to improve the user experience. For more information, please refer to our Cookie Policy.

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11. Policy Updates
We reserve the right to update this Privacy Policy to reflect changes in laws or our services.

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12. Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: [your-email@almeriaconcierge.com].

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Terms and Conditions of Use

Last updated: Dec 19th 2024

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1. Introduction
Welcome to Almería Concierge. These Terms and Conditions govern the access and use of our website (www.almeriaconcierge.com) and the services provided through it. By using this site, you agree to these terms. If you do not agree, please refrain from using our services.

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2. Data Controller Information

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3. Services Offered
Almería Concierge provides personalized luxury tourism services in Almería. The information on this site is intended solely for personal, non-commercial use.

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4. Use of the Website
Users agree to:

  • Not use the website for unlawful purposes or activities that violate applicable regulations.

  • Provide truthful information in contact or booking forms.

  • Avoid actions that may damage, disable, or overload the website.

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5. Data Protection Policy

  • Personal data collected through forms will be processed in accordance with our Privacy Policy.

  • Purpose: To manage inquiries, information requests, or services.

  • Legal basis: The user’s explicit consent by ticking the corresponding box.

  • Rights: Access, rectification, deletion, restriction, objection, and data portability.

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6. Intellectual Property
The content of this website, including text, images, logos, and design, is the property of Almería Concierge or is properly licensed. Reproduction, distribution, or modification without prior authorization is prohibited.

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7. Limitation of Liability

  • Almería Concierge is not responsible for errors in the content or temporary service interruptions.

  • The absence of viruses or harmful elements cannot be guaranteed.

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8. Third-Party Links
The website may include links to external pages. Almería Concierge is not responsible for their content or privacy policies.

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9. Modifications
We reserve the right to update these terms at any time. Changes will be published on this page and will take effect upon publication.

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10. Governing Law and Jurisdiction
These terms are governed by Spanish law. In case of dispute, the parties will submit to the courts of Almería.

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11. Contact
For inquiries related to these terms, please contact us at [vip@almeriaconcierge.com].

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Cookie Policy

Last updated: Dec 19th 2024

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1. What are cookies?
Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit our website. These cookies allow the website to function properly, remember your preferences, and gather information about how you interact with the site to enhance your experience.

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2. What types of cookies do we use?

At Almería Concierge, we use the following categories of cookies:

  • Necessary cookies:
    These cookies are essential for the website to operate and cannot be disabled in our systems. They are used for tasks such as saving your privacy preferences or completing forms.

  • Preference cookies:
    These cookies allow the website to remember your personal settings, such as language or region, providing a more tailored experience.

  • Analytical cookies:
    These cookies collect anonymous information about how users navigate the website, helping us understand which areas are most useful or need improvement. Tools like Google Analytics are used for this purpose.

  • Marketing cookies:
    These cookies track your browsing habits to display relevant advertisements based on your interests.

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3. How do we manage cookies?

When you visit our website for the first time, a cookie banner is displayed allowing you to accept all cookies, configure them according to your preferences, or reject all except the necessary ones.

You can manage or delete cookies at any time through your browser settings. Here are links to the instructions for the most common browsers:

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4. What happens if I disable cookies?
If you choose to block or delete cookies, some features of the website may not be available, which could affect your browsing experience.

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5. Third-party cookies
Our website also uses cookies from external services, such as Google Analytics or social media tools, to measure site performance and enhance interaction with content.

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6. Updates to this policy
We may update this Cookie Policy to reflect changes in our practices or applicable regulations. Any modifications will be published on this page with the corresponding update date.

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7. Contact us
If you have questions about our Cookie Policy, you can contact us at:

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